Reached out to Comcast support who told me the issue is caused from the box being connected to the internet but not receiving proper signals from them. They attempted to fix it but it didn’t work, so now I’m waiting on the back end team to fix it. Need Help? Find Solutions, share knowledge and get answers from customers and experts.Hello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Apr 9, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. New Problem Solver • 192 Messages. 1 year ago. Thank you for reaching out to community forums, @Caribgirl8!We appreciate you bringing this issue to our attention at this time.Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares ab Thank you for letting us know! 0. 0Troubleshoot your Xfinity On Demand issue from a list of common error codes. Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex.Troubleshoot your Xfinity On Demand issue from a list of common error codes.Aug 31, 2022 · Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. Aug 31, 2022 · Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. Troubleshoot your Xfinity On Demand issue from a list of common error codes.We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Setting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Aug 31, 2022 · Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. Tue, Jun 15, 2021 2:37 PM. ClosedWednesday, August 31st, 2022 12:47 PM. Closed. ENT-22011I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Need Help? Find Solutions, share knowledge and get answers from customers and experts. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex.Aug 31, 2022 · Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PM Need Help? Find Solutions, share knowledge and get answers from customers and experts.Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Thank you for letting us know! 0. 0Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Flex error code ENT-22013 | Xfinity Community Forum ... user_0ea9d7Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Need Help? Find Solutions, share knowledge and get answers from customers and experts. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Same here! It was okay last night and this morning nothing is working. I've restarted three times now and nothing is helping.Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.Flex tv Error code Ent-22011. Hello, @user_cee79c.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved.Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryAug 31, 2022 · CCTambrey. Hello @user_5a7f0f, If you are still having troubles with your flex box and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. I no longer work for Comcast. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ... Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Tue, Jun 15, 2021 2:37 PM. ClosedQuestion. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. My flex box is displaying an ent-22011. Ent-22011. BFlex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Need Help? Find Solutions, share knowledge and get answers from customers and experts.We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Aug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B Same here! It was okay last night and this morning nothing is working. I've restarted three times now and nothing is helping.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ... Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ... Oh wonderful! I am so glad to hear those Xfinity Flex issues you were experiencing have been resolved. Please don't hesitate to reach back out over our Xfinity Community Forums anytime in the future with any other questions or concerns you may have, or if you are ever having any other issues with your Xfinity services.New Problem Solver • 192 Messages. 1 year ago. Thank you for reaching out to community forums, @Caribgirl8!We appreciate you bringing this issue to our attention at this time.Aug 31, 2022 · @user_2a0fb0 Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologies for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.Aug 31, 2022 · Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is throwing a black screen with ENT-22011 error code. I don't want to call Xfinity, I have the flu and just don't want to deal with bullshit. Just wondering if its a know outage. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... . Book club the next chapter showtimes near regal bridgeport
Need Help? Find Solutions, share knowledge and get answers from customers and experts.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.ENT-22011 Flex. My flex isn't working. Unplugged it waited plugged it back in and I keep getting this "That didn't go as planned. Sorry about that!Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Need Help? Find Solutions, share knowledge and get answers from customers and experts. Tue, Jun 15, 2021 2:37 PM. Closed. Flex error code ENT-22013Feb 25, 2021 · 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Need Help? Find Solutions, share knowledge and get answers from customers and experts. Need Help? Find Solutions, share knowledge and get answers from customers and experts. To send a "Peer to peer" ("Private") message: Click "Sign in" if necessary. -Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) -Click the "New message" (pencil and paper) icon. -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that ...Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully..