Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Aug 31, 2022 · Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in. Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Xfinity Flex | Page 28 | Xfinity Community Forum ... null Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Hello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.We appreciate you taking the time to let us know that you are also experiencing trouble with the X1 Flex box. Our teams had been made aware of the issue, and has since been flagged as resolved. Can you please let us know if you're continuing to have any trouble in accessing your services, or if so, please remove the power cord for at least 20 ...Need Help? Find Solutions, share knowledge and get answers from customers and experts. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 New updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ... Jun 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksFlex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7This was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting.Troubleshoot your Xfinity On Demand issue from a list of common error codes. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Need Help? Find Solutions, share knowledge and get answers from customers and experts.Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views.Aug 31, 2022 · Thank you for letting us know! 0. 0 My flex box is displaying an ent-22011. Ent-22011. BXfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views.Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PMNew updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ... We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares ab Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Hello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Aug 31, 2022 · Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PM So. Yeah as many people it just stopped working never had a problem. Use Pluto TV all the time, it was working fine then I reset my TV and boom it is now giving me this. I looked online and people ...Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ...Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PMThe issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.Aug 7, 2022 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksI keep getting ENT 22011 how do I fix this. Question • Updated.Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Aug 31, 2022 · My flex box is displaying an ent-22011. Ent-22011. B Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A.So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksAug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...To send a "Direct Message" message: Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a. CCDevinC. replied. 1 year ago. to the conversation: 0. U. Emergency Broadcast Keeps Playing for 30 minutes. Using the Xfinity stream app.Flex error code ENT-22013 | Xfinity Community Forum ... user_0ea9d7Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views. Need Help? Find Solutions, share knowledge and get answers from customers and experts.Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Flex tv Error code Ent-22011. Hello, @user_cee79c.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved.I'm using the Xfinity Stream beta app on Roku to watch the Today show in my home but on a device that doesn't have a Xfinity box. Every morning for the last month or so I haven't been able to start watching my recording until the recording is over unless I want to start wherever the recording is in We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Reached out to Comcast support who told me the issue is caused from the box being connected to the internet but not receiving proper signals from them. They attempted to fix it but it didn’t work, so now I’m waiting on the back end team to fix it. Oct 31, 2021 · Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully. My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look.Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Need Help? Find Solutions, share knowledge and get answers from customers and experts. Aug 31, 2022 · Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...
Aug 7, 2022 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. . Does u haul install trailer hitches
Thank you for letting us know! 0. 0The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.New Problem Solver • 192 Messages. 1 year ago. Thank you for reaching out to community forums, @Caribgirl8!We appreciate you bringing this issue to our attention at this time.Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Reached out to Comcast support who told me the issue is caused from the box being connected to the internet but not receiving proper signals from them. They attempted to fix it but it didn’t work, so now I’m waiting on the back end team to fix it. Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully.Aug 31, 2022 · Xfinity Flex. Flex. ... 1 Message. Wednesday, August 31st, 2022 12:35 PM. Closed. ENT-22011. Flex box not booting correctly keep getting that didn’t go as planned ... ENT-22011 Flex. My flex isn't working. Unplugged it waited plugged it back in and I keep getting this "That didn't go as planned. Sorry about that!.