Jan 13, 2022 · Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist 1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. It is crucial to get in touch with AT&T if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AT&T has occasionally given some customers credits and other forms of payment. Advertisement.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more. I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Network. Settings > Mobile Data > Mobile Data Options > Mobile Data Network. If your device doesn't have either option, contact your carrier. To change your settings, tap each field and enter the details from your ...Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. SAHMED. tried 1. restore the phone erase and reset 2. Change the SIM (twice) 3. reset network settings 4. support team change to new number and internet start working but when they move back to old number no internet.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ...Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device.Mar 21, 2023 · It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours. 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to.Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Dec 7, 2022 · Follow these tips if your mobile data isn't working Turn your phone off and back on. Make sure mobile data or cellular data is turned on. Disconnect from Wi-Fi ® to test your mobile data. Turn off airplane mode. Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4. Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device.My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on.The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0.SAHMED. tried 1. restore the phone erase and reset 2. Change the SIM (twice) 3. reset network settings 4. support team change to new number and internet start working but when they move back to old number no internet.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more. How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars).The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0.To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...SAHMED. tried 1. restore the phone erase and reset 2. Change the SIM (twice) 3. reset network settings 4. support team change to new number and internet start working but when they move back to old number no internet.Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Mar 21, 2023 · Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether. Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ...1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone.Aug 23, 2023 · Swipe down from the top right side of the screen to reveal Control Center. If the cellular button is green, tap it, then tap it again after a few seconds. Check if cellular data is now working ... You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section.May 8, 2023 · AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future. If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ...How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.Step 1: Connect your iPhone to a computer with the help of a cable and wait until your computer detects the device. If it doesn’t get detected, enter into the DFU restore mode to utilize the FixGo tool. Step 2: Download the latest firmware on your device and for this, click on “Download” button.Aug 8, 2022 · Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear. Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Cellular data not working. Att sold me a phone now that I owe 10 payments my cellular data don’t work. What can I do because this was never told to me.New Member. •. 11 Messages. The tech at the ATT store today said this was not a problem with my phone; he thought it was something related to my ATT service. The reason he said this is he put a new SIM card in my phone and LTE still didn't work. Then he put that same (new) SIM card in a new device they had in the store and LTE still didn't work.Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section.Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ... It is crucial to get in touch with AT&T if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AT&T has occasionally given some customers credits and other forms of payment. Advertisement.Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix.Nov 13, 2021 · Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections. Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4. Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.This is what I did. 1.Insert at&t prepaid sim card. 2.Go to Setting, General, and VPN. 3.Delete former VPN setting of another sim card. 4.Then restart iPhone. 5.Date will work under the new VPN setting. The setting will be automatically set up with the at&t sim card.Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ...formerlyknownas. Is your phone indicating that data is turned off? Or when you try to use data does it just load and load or say cannot connect to the network?. More information would be helpful. I'm connected but it just loads or says I'm not connected I have full bars and it says 5g.Aug 4, 2022 · Check the cellular service eligibility of your Apple Watch. Ensure cellular connection is activated on Apple Watch. Turn off and on Airplane Mode. Restart your Apple Watch. Update watchOS. Check for carrier settings update. Remove and re-add cellular plan. Check the specific apps. Reset network settings on iPhone. Jul 2, 2022 · It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix. Jul 25, 2021 · Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community! Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community SpecialistMake sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ...AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.Windows 11 Windows 10. Some models of Surface Pro X, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Go 2, and Surface Go 3 can connect to a cellular data network. If you can’t connect to a cellular network or can’t stay connected, here are some things to try based on the problem you’re having.Jan 13, 2022 · Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more. 1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.Jan 13, 2022 · Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Sep 14, 2020 · Go to settings/general/about. What do you see for carrier? If not ATT, your APN settings are likely not correct. Resetting network settings normally fixes that but try a reboot too. Obviously, also make sure cellular data is on. Other than that, though, not much else you can do but call. Your line may not be provisioned correctly. Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ...I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outages
Jul 18, 2022 · I have tried all of those solutions. I live in Los Angeles and my cellular data works just fine there. I’ve been in Las Vegas for about two weeks and my cellular data stops working out of nowhere. I have an iPhone 12 and my zip code where I’m located right now is 89030. . Rady children
To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ... Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.Mar 12, 2021 · If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ... 5 years ago. My Iphone X would not connect to AT&T data for 3 days. Went to AT&T, replaced SIM card which didn't help, so was sent to Apple store. Apple couldn't find anything wrong, but gave me a new phone (under warranty), another SIM card just in case and sent me back to the AT&T store to activate the 3rd SIM card.Select your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages.AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.Step 1: Connect your iPhone to a computer with the help of a cable and wait until your computer detects the device. If it doesn’t get detected, enter into the DFU restore mode to utilize the FixGo tool. Step 2: Download the latest firmware on your device and for this, click on “Download” button.Swipe down from the top right side of the screen to reveal Control Center. If the cellular button is green, tap it, then tap it again after a few seconds. Check if cellular data is now working ...Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.5 years ago. My Iphone X would not connect to AT&T data for 3 days. Went to AT&T, replaced SIM card which didn't help, so was sent to Apple store. Apple couldn't find anything wrong, but gave me a new phone (under warranty), another SIM card just in case and sent me back to the AT&T store to activate the 3rd SIM card.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ... May 31, 2022 · Land in Lisbon, Amsterdam, Copenhagen — all works instantly with european networks, data, roaming etc. Land back in Boston, no connencitvity, emergency calls only. Shut the phone down, fiddle with SIM removal, turn the phone on, turn off, reinsert the SIM, turn on and, with some luck (not always!!!!) ATT cellular will reconnect. My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Jan 12, 2023 · Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular. Hello vin24, let's get your International Day Pass working! Try rebooting your phone ( Press and hold the Power/Lock button, then select Restart .) As the ACE @formerlyknownas mentioned, try resetting network settings to refresh your connection to the network. Settings icon > scroll to and select General management > select Reset > Reset ...Here is an in-depth guide to all the steps to follow when your cellular data isn’t working. 1. Check That Your Cellular Data is On. The first step is to check whether your cellular data is on. To do this: Open the settings app. Go to cellular, then cellular data. Tap on the toggle to turn cellular data on. It is grey when off and green when on.Jun 13, 2018 · It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue. .
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